Online Traffic School
Licensed by the State of California, DMV License #E8579
If you received a traffic citation in California and have elected to attend traffic school (with the court’s permission), this program is designed for you. Complete the course at your own pace, logging in and out as you prefer.
Certificate of completion
Once you successfully finish the course, your certificate will be sent electronically and immediately to the court. The DMV will also have access to your certificate.
Completion receipt
You will receive a “completion receipt” to keep for your records, confirming that you have completed and passed the entire course. If you do not receive this receipt, it means you haven’t finished the course yet. The final test consists of 25 questions, and a passing score is 70% or higher. The test is open-book, so you may use the DMV handbook or open a second browser to find the answers if needed.
Refund policy
Please be aware that traffic school fees are non-refundable. If you wish to transfer to a different class, kindly submit a request to the management.
Spanish
Also available in Spanish
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Frequently Asked Questions
I’ve already paid the court for the traffic school option. Why am I being asked to pay again?
When you opt for traffic school, the court collects two fees: 1) the fine for the violation, and 2) an administrative fee that grants permission to attend traffic school. This fee also keeps your case open while you complete the program and is the administrative fee that takes care of the point. The court keeps both of those fees. Our traffic school fee is separate and is just $34.99, which is the lowest of the associated fees. Our fee includes the online course, the certificate of completion and completion receipt- upon successful completion.
What should I do if I can’t finish the course by the deadline?
To request an extension, contact the court either by phone or through their website. Most courts allow one extension. Once you receive the extension, please send it to us so we can update your account accordingly.
Why are personal identity questions being asked?
The DMV requires these questions to verify your identity for attending a traffic school class online. These answers are specific to you. We suggest you choose simple answers. Write them down for reference. Symbols or special characters are not allowed in this section. For instance, if your favorite sports team is “49er’s” you should enter “49ers” without the apostrophe. If you need assistance with your identity questions, the website can provide a copy of your answers, or you can call our office to speak with a representative.
Do I need to finish the course in one sitting? How do I resume?
No, you don’t have to complete the course in one sitting. To continue, log back onto BayAreaDriving.com, go to the Online Traffic School page, and click on the green “Returning Students” link at the top right. You can then pick up where you left off.
I’ve finished reading all the chapters, but the test won’t open. Why can’t I take the test?
The DMV requires that you “study” (read) the material for at least one hour before taking the test. After this hour has elapsed,, you will have access to the test. Ensure you have answered your personal identity questions correctly and checked the box confirming that it is you taking the test.
How many questions are on the test and what if I don’t pass?
The test consists of 25 questions, and you need to score 70% or higher to pass. It is open book and open notes. You can open up a second browser and look up the answers as needed. If you do not pass, you can retake the test once but the retest must be completed within one week. If you fail the test twice, the DMV allows you to retake the class by registering as a new student and making an additional payment.
After I pass the final test do I need to do anything else?
Once you pass the test, the certificate will be sent electronically and immediately to the court. No further action is required on your part. Unfortunately, the court nor DMV do not send you any type of confirmation that they have received or processed your certificate. We recommend calling the court after 3-5 business days to confirm that everything is processed correctly. If you prefer not to call the court and would like to receive something in writing that your certificate was received by the court, you will have an option to pay an additional fee to receive a “proof of submission” or “tracker.”
I am entering the personal identity questions correctly but the website isn’t accepting my answers. What could be the issue?
The website does not accept special characters and the identity questions are case sensitive. For example, if you enter AT&T, the system will reject the “&” sign, so use ATT instead. Additionally, if you enter the digit “2,” make sure to re-enter it as “2” and not spell it out as “two.” If you continue to have issues, please contact our office for assistance with resetting your identity questions.
What should I do if I forget my personal identity questions?
You can receive an email reminder for your identity questions. If you don’t see the email in your inbox, be sure to check your spam or junk folder. If you’re still unable to retrieve the email, please contact our office for assistance.
I received an email saying that my certificate was rejected. What should I do?
Certificates can be rejected if incorrect information was provided during class registration, such as an incorrect driver’s license number, docket number, or court details. Rejections can also occur if you haven’t paid the court’s required fees. Contact the court to understand why your certificate was rejected and what needs to be done for them to accept your certificate. If the court requires the certificate to be resubmitted, please provide the corrected information to the traffic school. Note that a $15 administration fee applies for resubmitting the certificate due to enrollment errors.
Commercial drivers / URGENT
- After successfully completing traffic school, commercial drivers must also inform the DMV Driver Safety unit that they are a commercial driver who just completed traffic school DMV to address the point reduction. More details here.